Support - Problems with Your Website
Oh dear! Problems with your site? This page answers the most frequent questions we receive about hosting websites.
If you can't find an answer here, then please raise a support call by
clicking here.
Website Questions & Answers...
My website doesn't appear to be working - help!
How do I upload files to my web space?
Where do I upload my files and images to?
How do I use FTP?
My website files seem to be uploading very slowly; what's wrong?
Where can I download an FTP package?
What software can I use to create my website?
A receive an error message about "Directory Listing Denied". What's wrong?
Can I send email through my website?
Which scripting technologies are supported?
Can I use databases on my website?
I don't seem to be receiving renewal notices for my domain or hosting.
I didn't renew my domain name; what happens now?
I didn't renew my domain name in time, but still want it, what do I do?
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